Thank you for choosing MyFragranceOil.com. Please take a moment to review our Return and Exchange Policy: 

Return for Incorrect Item:

We accept returns if you receive an incorrect item from your original order. In such cases, please contact our customer service within 7 days of receiving the item to initiate the return process. We will email you a return shipping label. 

Opened and Used Items:

Returns are not accepted for items that have been opened and used due to hygiene reasons. We appreciate your understanding in this matter. 

Sampling Before Purchase:

To avoid the need for returns, we encourage customers to try samples of our products before making a purchase. This ensures that you are satisfied with the product before committing to the full-sized version. 

Handling Fee:

A 25% handling fee will be charged on all returned items. This fee covers administrative and handling costs associated with processing returns. Not applicable if we ship the wrong item.

Refund Payment will be sent back to the original mode of payment.

Return Window:

A buyer must initiate the return process within 7 days after the delivery date. We recommend initiating the return process promptly to ensure timely processing. 

Return Shipping Costs:

The buyer is responsible for any return shipping costs incurred during the return process. Please ensure that the returned item is adequately packaged to prevent damage during transit. 

Return Process:

To initiate a return, please contact our customer service within 7 days of receiving your order. Provide your order number and details of the issue, and we will guide you through the return process. 

By making a purchase on myfragranceoil.com, you acknowledge and agree to abide by our Return Policy. If you have any questions or concerns, please reach out to our customer service team for assistance. 

We appreciate your business and look forward to providing you with an excellent shopping experience. 

If you have any questions please feel free to contact.